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Our Policies​

We do our best to provide the best service

to our clients based on the following policies.

Appointments

• We only accept online reservations. 

 

• Deposit is 20% of the total cost.

• Appointment is only confirmed when the deposit is made.

(Appointment is not secured until the deposit is made)

 

• Deposit is non-refundable and non-transferable in case of cancellation after booking is confirmed.

The deposit will be deducted from the final cost of the tattoo after the session.

• Client can’t reschedule the appointment once it is fixed and to reschedule the appointments, client have to make a new appointment with new deposit.

 

• If the client is more than 15 minutes late for the session, the appointment will be canceled. 

Clients have to make a new appointment with a new deposit.

 

• Clients must bring a soft or hard copy of their ID on the day of the procedure.

Billings

• If there is a change from the initial consultation, the final cost may differ. (Area, size, design)

 

• We do not offer refunds, additional work, or compensation due to personal issue 

with customers such as a change of mind after work or a medical condition.

 

• Remaining balance is to be paid after the session with cash and bank transfer.

(There will be additional fee of 10% of remaining balance for Paypal transaction)

Hygiene

• Clients are required to fill out a consent form before the procedure.

 

• Companions are not allowed to visit.

 

• We only use tattoo products that have passed safety inspections and disposable needles.

 

• All the supplies are wrapped before each session and the wrapping will be discarded after the session.

Tattoo Risk

• We put the safety of our clients first, but there are inherent risks for getting a tattoo.

 

• Clients must notify the artist of their medical condition before the procedure.

 

• Clients must follow the aftercare instructions to reduce any issues and we are not responsible for issues caused by customer negligence.

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