Policies
Our commitment at HANSAN STUDIO is to provide our clients with the best service possible, and we achieve this by strictly adhering to the policies outlined below.
Appointments
• We accept online appointments only.
• Deposit is 20% of the total cost.
• Appointment is only confirmed when the deposit is made.
(Appointment is not secured until the deposit is made)
• Deposit is non-refundable and non-transferable in case of cancellation after booking is confirmed.
It will be deducted from the final cost of the tattoo after the session.
• Rescheduling of appointments is not permitted, and a new appointment with a new deposit must be made.
• If the client is more than 15 minutes late for the session, the appointment will be canceled, and a new appointment with a new deposit must be made.
• Clients are required to bring a soft or hard copy of their ID on the day of the procedure.
Billings
• The final cost may differ if there is a change from the initial consultation. (Area, size, design)
• We do not offer refunds, additional work, or compensation due to personal issue with customers such as a change of mind after work or a medical condition.
• The remaining balance is to be paid after the session with cash or bank transfer.
(An additional fee of 10% of the remaining balance will be charged for Paypal transactions)
Hygiene
• Clients are required to fill out a consent form before the procedure.
• Companions are not allowed to visit.
• Only tattoo products that have passed safety inspections and disposable needles are used.
• All the supplies are wrapped before each session and the wrapping will be discarded after the session.
Risks
• We put the safety of our clients first, but there are inherent risks for getting a tattoo.
• Clients must notify the artist of any pre-existing medical conditions prior to the procedure to minimize any risks associated with the process.
• To minimize any complications that may arise following the procedure, it is crucial that clients follow the aftercare instructions provided. Please note that we cannot be held responsible for any issues resulting from customer negligence.